What is a website Managed Service?Read More
Your website is a living beast, purposefully crafted to adapt and thrive in an ever-changing environment. Consequently, a plethora of activities occur behind the scenes to uphold its security, keep it up-to-date, and ensure seamless functionality.
To guarantee its uninterrupted operation, we offer continuous services encompassing software updates, vigilant security monitoring, constant uptime supervision, technical support, prompt issue resolution, and addressing any unforeseen demands that may arise during its journey.
Why do I need a Managed Service for my website?Read More
Your website serves as a reflection of your business, and its functionality greatly influences the perception of your customers.
When your website experiences downtime, displays inaccurately, remains outdated, or exhibits errors, you risk losing valuable business opportunities and potential customers.
Without proper website maintenance, your staff may end up dedicating valuable time to tasks they are not proficient in, leading to inefficiency and wasted resources. In contrast, Discover Me can swiftly resolve issues within minutes that untrained personnel might struggle with for days.
By opting for Website Managed services, you ensure that your website operates efficiently and effectively. Our comprehensive services provide you with peace of mind, freeing up your time and that of your staff so you can focus on your core business.
Similar to owning a car and taking care of it, regular servicing is essential to maintain smooth operation and avoid costly problems down the road.
What are the benefits of a website Managed Services?Read More
These services are specifically tailored to suit the needs of busy small businesses, offering cost and time advantages while enabling you and your staff to concentrate on core business operations.
By availing these services, you can enjoy peace of mind as your website functions seamlessly and any potential issues are promptly addressed. In the ever-evolving online landscape, where websites are subject to changes, occasional mishaps can occur. However, our team is dedicated to swiftly identifying and efficiently resolving any problems that may arise.
With packages starting at just $45 per month, we save you and your staff countless hours of work and alleviate the stress associated with website maintenance and potential downtime. Transforming your website from a source of concern to a valuable business asset.
Does my business need a Website Managed Service?Read More
In today’s business landscape, having a website is essential. In fact, for most businesses, websites play a critical role, making it vital that your website operates flawlessly. While you and your staff may possess the ability to address and manage various website needs, doing so can consume hours of your weekly schedule, time that could be better spent on tasks within your area of expertise.
Entrusting Discover Me (or any other reputable web professional) with the responsibility of overseeing this aspect of your business is a prudent decision, akin to relying on an accountant or bookkeeper to handle your finances or a mechanic to maintain your car. By delegating website management to experts, you can optimize your business operations and ensure that your website performs optimally.
How does a WordPress Managed Service work?Read More
Upon joining Discover Me, our first priority is to identify and resolve any existing issues with your website. Once everything is functioning smoothly, we establish a comprehensive ongoing maintenance program to safeguard it against potential future problems.
In the event that any issues arise or you require assistance with improvements, edits, or any other website-related needs, our dedicated support team is readily available to lend a helping hand. We understand the importance of timely resolution, which is why we prioritize urgent technical issues and strive to address them on the same day they are reported.
What services are not included?Read More
All our packages encompass everything necessary to effectively operate and maintain your website, ensuring seamless functionality. However, we acknowledge that each website and business is unique, often necessitating specific requirements. Rest assured, we are open to discussing any additional needs you may have, and we can incorporate them into the agreement or address them on an as-needed basis. Our flexibility allows us to accommodate your specific requirements and tailor our services accordingly.
How am I billed?Read More
Our packages are billed monthly via direct debit
Can I cancel anytime?Read More
Our packages are set up on a month to month basis so you can cancel at any time and the contract will not renew the following month.
How do I get started / sign up?Read More
Fill in the following form and we will provide you a straightforward Service Agreement that clearly outlines the comprehensive services we offer. We strive to avoid technical jargon, ensuring clarity and transparency. Take your time to review the agreement and provide your approval.
If you prefer to discuss the details before committing, we are more than happy to arrange a meeting. Simply contact us using the provided contact information, and we will schedule a convenient time to address any questions or concerns you may have – please contact us here
Which package suits my business best?Read More
As with all things in life the second cheapest is always the best bet! But seriously
our Small Business package has consistently been our best-selling option for small businesses. It offers a comprehensive range of services tailored to meet the needs of small-scale enterprises.
For micro businesses, we recommend our base plan, which provides ample coverage and support to ensure smooth website operation within a more compact framework.
What happens if I need extra help?Read More
While our packages encompass nearly all aspects of website management, there may be instances where your website encounters situations beyond the scope of the contract. Additionally, you might have specific requests such as developing new functionalities, adding pages or designs, or requiring assistance with promotion or SEO.
Discover Me consists of a team of web professionals with expertise in all facets of web development and promotion. By subscribing to our Managed Website Service, you gain access to a trusted web professional who can promptly address any issues that arise. Moreover, we proactively provide you with valuable insights, updates on new developments, and effective strategies to enhance the effectiveness of your website. Consider it as having a dedicated expert on call to ensure your website remains in optimal condition and continually improves its performance.
Do you also do bigger projects?Read More
Discover Me started out as a web developer – typically working exclusively on major web development projects for Federal Government websites through to micro business start ups. No job is too big or too small for us – if we believe your business idea is a winner we will bust down the door to work with you and help in any way we can.